Contact & Reservations
CityDrive Cars handles reservations, corporate account management, and renter support from our San Francisco office. For fastest service, provide trip dates, preferred vehicle class, pickup location preference, and any add-ons such as child seats or GPS when you contact us. Our reservation team confirms availability within business hours and issues a booking confirmation with clear pricing, pickup instructions, and documentation requirements. For existing rentals, our roadside assistance and support lines are available around the clock so customers can receive immediate help for lockouts, flat tires, or vehicle issues. We accept major credit cards and process corporate billing arrangements for approved accounts. If you need an invoice or have special accessibility requirements, include that in your message and our local team will prepare the best options for your trip.
How to Reach Us
Phone is the quickest way to confirm same-day availability and concierge delivery. Our main office phone is answered during business hours, and our emergency support line is available 24/7 for guests currently on a rental. Email inquiries receive a response within one business day and include a written summary of available vehicles and estimated costs. If you prefer online messaging, use the contact form below and include travel dates, pickup location, and preferred vehicle type. Corporate customers may request account setup and consolidated invoicing by emailing [email protected] so our accounts team can follow up with onboarding details. For pickup and delivery requests inside San Francisco, provide the full address and a preferred two-hour window; our operations team will confirm availability and any applicable delivery fees during booking.
Head Office
CityDrive CarsHours & Support
Office hours: Monday–Friday 8:00 AM – 6:00 PM Pacific. Weekend support by appointment. Roadside assistance for current renters is available 24/7 through the phone number above. For non-urgent requests, email is preferred so we can attach booking details and terms.
Contact Form
Use the form to request availability, ask about corporate accounts, or arrange delivery. Required fields are marked; please include trip dates and preferred vehicle class for faster service. After submission you will receive an automated confirmation and a follow-up from our reservations team.